Privacy Policy

Raqet Digital Privacy Statement

Raqet is committed to protecting your privacy and developing technology that gives you a powerful and safe online experience. This Statement of Privacy applies to the Raqet Digital Web (https://www.raqet.co.za) site and governs data collection and usage. By using our website (https://www.raqet.co.za), you consent to the data practices described in this statement.

Collection of your Personal Information

Raqet collects personally identifiable information during the optional registration, responding to listing and listing placement processes, such as your e-mail address, name, home or work address or telephone number. Raqet also collects anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Raqet. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Raqet for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Raqet site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Raqet public message boards, this information may be collected and used by others.

Raqet is not responsible for the privacy statements or other content on Web sites outside of the Raqet web site.

Use of your Personal Information

Raqet collects and uses your personal information to operate the Raqet Web site and deliver the services you have requested. Raqet also uses your personally identifiable information to inform you of other products or services available from Raqet and its affiliates. Raqet may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Raqet does not sell, rent or lease its customer lists to third parties. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Raqet may share data with trusted partners to help us perform statistical analysis, send you email or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Raqet, and they are required to maintain the confidentiality of your information.

Raqet does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Raqet keeps track of the Web sites and pages our customers visit within Raqet in order to determine what Raqet services are the most popular. This data is used to deliver customized content and advertising within Raqet to customers whose behaviour indicates that they are interested in a subject.

Raqet will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Raqet or the site; (b) protect and defend the rights or property of Raqet; and, (c) act under exigent circumstances to protect the personal safety of users of Raqet, or the public.

Cookies

Raqet uses “cookies” in connection with the web browser for optimum usage of the site. “cookie “is a small piece of data coming from our web server that is stored in the user’s hard drive or other storage device. The user may choose to disable or adjust enabled cookies accordingly by configuring their web browser. However, disabling or deleting cookies may result in the unavailability of some functions and features of the website.

Raqet uses cookies to remember the last activity of the user on the website, for the user’s own convenience. This applies in terms of saving the user’s details (username and password) and settings on applications. Cookies are used to identify the used computer. No personal data except the users IP-address is saved. Raqet does not use technology that may combine information obtained by cookies with personal user data, to detect the identity or email address of users.

Third Party Cookies

Raqet use both our own (first party) and partner companies’ (third party) cookies to support the activity on the website. First party cookies are owned & created by the website you’re viewing. Third party cookies are owned & created by an independent company, usually a company providing a service to the website owners. Examples of usages for third party cookies are web analysis (e.g. Google Analytic) and search queries.

Raqet takes due care when selecting 3rd Party service providers, however Raqet cannot take responsibility for the content and use of the cookies deployed by such 3rdparties. You have the ability within your browser to specifically deny 3rd party cookies.

Google Analytics

Raqet website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help analyse the usage of the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States in most cases.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP address, that your browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en

 

Google AdSense

This website uses Google AdSense, a service for serving advertisements from Google Inc. (“Google”). Google AdSense uses “cookies”, text files that are stored on your computer, to analyse the use of this website. Google AdSense uses also use web beacons (invisible graphics). Through these web beacons information such as traffic can be analysed.

This usage information generated by cookies and web beacons (including your IP address) and the display of advertisements are transmitted to a Google server in the USA and stored there. This information can be given to Google partners. But Google will not associate your IP-address with other saved data they have from you. You can prevent the use of cookies by selecting the appropriate settings on your browser.

However, we point out that in this case you may not be able to fully use all features of this website. By using this website, you agree to the processing of data about you by Google in the manner described above and for the purpose.

Security of your Personal Information

Raqet secures your personal information from unauthorized access, use or disclosure. Raqet secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Changes to this Statement

Raqet will occasionally update this Statement of Privacy to reflect company and customer feedback. Raqet encourages you to periodically review this Statement to be informed of how Raqet is protecting your information.

Contact Information

Raqet welcomes your comments regarding this Statement of Privacy. If you believe that Raqet Digital has not adhered to this Statement, please contact us. We will use commercially reasonable efforts to promptly determine and remedy the problems.